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./mentor.sh Privacy Policy

1. Introduction

1.1 Welcome to ./mentor.sh. This Privacy Policy describes how we collect, use, protect, and handle your personal information when you use our mentorship platform.

1.2 By using ./mentor.sh, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information when you register or use our platform, including:

  • Full name
  • Email address
  • Professional background
  • Profile information
  • Location
  • Payment details
  • Communication history
  • Professional certifications
  • Skills and expertise

2.2 Technical Information

  • IP address
  • Device information
  • Browser type
  • Access times
  • Platform usage data
  • Cookies and tracking technologies

2.3 Communication Data

  • Messages between Mentors and Mentees
  • Support ticket information
  • Feedback and reviews

3. How We Use Your Information

3.1 Platform Functionality

  • User authentication
  • Matching Mentors and Mentees
  • Facilitating mentorship interactions
  • Processing payments
  • Providing customer support

3.2 Improvement and Analytics

  • Platform enhancement
  • User experience optimization
  • Performance tracking
  • Demographic analysis

3.3 Communication

  • Platform updates
  • Service notifications
  • Marketing communications (with consent)
  • Security alerts

4. Information Sharing

4.1 With Mentors and Mentees

  • Shared profile information
  • Verified professional credentials
  • Interaction history

4.2 Third-Party Service Providers

  • Payment processors
  • Cloud hosting services
  • Analytics platforms
  • Customer support tools

4.3 Legal Requirements

  • Compliance with legal obligations
  • Response to valid legal requests
  • Protection of ./mentor.sh rights

5. Data Protection Measures

5.1 Security Protocols

  • Encryption of sensitive data
  • Secure data transmission (HTTPS)
  • Regular security audits
  • Access controls
  • Multi-factor authentication

5.2 Data Retention

  • Personal data retained only while necessary
  • Maximum retention period: 3 years after account deletion
  • Secure data destruction methods

6. User Rights

6.1 Access and Control

  • View personal information
  • Update profile details
  • Download personal data
  • Request data deletion

6.2 Consent and Withdrawal

  • Opt-out of marketing communications
  • Revoke data processing consent
  • Delete account and associated data

7. Cookies and Tracking

7.1 Cookie Usage

  • Performance cookies
  • Functional cookies
  • Analytics cookies

7.2 Tracking Technologies

  • Web beacons
  • Session tracking
  • User behavior analysis

7.3 User Controls

  • Browser cookie settings
  • Do Not Track preferences

8. International Data Transfers

8.1 Global Platform

  • Data may be transferred internationally
  • Compliance with international data protection regulations
  • Appropriate safeguards for cross-border transfers

9. Children's Privacy

9.1 Age Restrictions

  • Platform restricted to users 18 and older
  • No intentional data collection from minors

10. Third-Party Links

10.1 External Services

  • Not responsible for third-party privacy practices
  • Encourage review of external privacy policies

11. Policy Updates

11.1 Modification Process

  • Policy may be updated periodically
  • Users notified of significant changes
  • Continued use implies acceptance of updated policy

12. Contact Information

For privacy-related inquiries:

  • Email: privacy@mentor.sh

13. Compliance and Legal Framework

13.1 Jurisdictional Governance [Previous content remains unchanged]

13.2 U.S. State Privacy Laws Compliance ./mentor.sh complies with applicable U.S. state privacy laws, including:

  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

    • Right to know what personal information is collected
    • Right to delete personal information
    • Right to opt-out of personal information sales
    • Right to non-discrimination for exercising rights

  • Virginia Consumer Data Protection Act (VCDPA)

    • Right to access personal data
    • Right to correct inaccuracies
    • Right to delete personal data
    • Right to data portability
    • Right to opt out of targeted advertising

  • Colorado Privacy Act

    • Right to opt out of profiling
    • Right to access, correct, or delete personal data
    • Right to data portability
    • Right to appeal denied requests

  • Utah Consumer Privacy Act

    • Right to access and delete personal data
    • Right to data portability
    • Right to opt out of targeted advertising

14. Data Breach Notification

14.1 Notification Timeline In the event of a data breach, ./mentor.sh will:

  • Notify affected users within 72 hours of breach discovery
  • Provide detailed information about the breach and affected data
  • Outline steps taken to address the breach
  • Offer guidance on protecting user interests

14.2 Notification Content Breach notifications will include:

  • Nature and timing of the breach
  • Types of personal data affected
  • Steps taken to investigate and remediate
  • Measures users can take to protect themselves
  • Contact information for additional questions

15. Data Sales and Sharing

15.1 Data Sales ./mentor.sh does not sell personal information as defined by applicable privacy laws.

15.2 Data Sharing We share personal information with:

  • Service providers processing data on our behalf
  • Legal authorities when required by law
  • Third parties with user consent

15.3 Opt-Out Rights Users may opt out of:

  • Targeted advertising
  • Profiling in furtherance of decisions that produce legal effects
  • Sharing of personal information with third parties

16. Financial Data Protection

16.1 Payment Processing

  • All payment processing complies with Payment Card Industry Data Security Standard (PCI DSS)
  • Financial data is encrypted using industry-standard protocols
  • Payment information is processed through secure third-party providers
  • We do not store complete credit card information

16.2 Financial Data Security

  • Regular security assessments and audits
  • Restricted access to financial information
  • Secure transmission of payment data
  • Immediate deletion of unnecessary financial information

International User Notice: While ./mentor.sh is governed by U.S. law, we are committed to maintaining high global privacy standards that respect international user rights.

Last Updated: 30.11.2024

By using ./mentor.sh, you acknowledge understanding and accepting this Privacy Policy.