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Customer Experience: The Reliability Metric That Matters

Customer Experience: The Reliability Metric That Matters

Learn why monitoring CPU and memory isn't enough. Spiros Economakis shares how Golden Signals and user-centric observability transform reliability engineering from machine-focused to customer-focused, with practical strategies for SRE leaders.

Mentor Insights
SRE
Site Reliability Engineering
Observability
Golden Signals
Customer Experience
System Monitoring
DevOps
Engineering Leadership
October 19, 2025
Why Most Manager 1:1's Feel Pointless—and How to Fix Them

Why Most Manager 1:1's Feel Pointless—and How to Fix Them

Transform your manager 1:1's from pointless status updates into powerful career development sessions. Amazon Software Engineer Mariah Harvey shares a practical four-pillar framework to get unstuck on projects, understand your impact, drive career growth, and leverage your strengths. Learn how to own these critical meetings and accelerate your professional development.

Mentor Insights
Engineering Management
Career Growth
1:1 Meetings
Engineering Leadership
Professional Development
Manager Relations
Career Advancement
October 15, 2025
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