Privacy Policy

Last Updated: April 2, 2025

mentor.sh ("Company," "we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://mentor.sh (the "Site"), and use our services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Visitor Data

When you visit our Site, we may collect certain information automatically, including:

• IP Addresses: To diagnose server issues and administer our Site.
• Cookies and Web Beacons: To enhance your browsing experience, track user engagement, and improve Site content and flow.

b. Information You Provide

When you register for an account or interact with our Services, we may collect:

• Personal Information: Name, company name, address, email address, and telephone number.
• Communication Data: Information you provide when contacting us directly, including the contents of messages and attachments.

2. Use of Information

We use the collected information to:

• Provide and Maintain Services: Ensure the effective delivery of our Services.
• Improve and Personalize Experience: Customize content and enhance user engagement.
• Communicate: Send updates, respond to inquiries, and provide customer support.
• Process Transactions: Facilitate payments and prevent fraud.
• Analyze Usage: Understand how users interact with our Services to improve functionality.

3. Data Deletion Requests

You have the right to request the deletion of your personal data. To initiate this process:

• Email: Send a request to support@mentor.sh with the subject line "Data Deletion Request," including your full name, email address associated with your account, and a brief description of the data you'd like deleted.
• Support Request: Submit a support request via our platform, specifying the data you'd like to delete.

Upon receiving your request, we will verify your identity and process the deletion within 30 days, unless retention is required by law.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance User Experience: Remember user preferences and settings.
• Analyze Traffic: Monitor Site usage and performance.
• Target Content: Deliver relevant content and advertisements.

You can control cookie settings through your browser. Disabling cookies may affect the functionality of our Services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Services

We may employ third-party companies and individuals to facilitate our Services, provide services on our behalf, or assist us in analyzing how our Services are used. These third parties have access to your personal data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

7. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to such transfers.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access: Request a copy of the information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Objection: Object to processing of your personal data under certain circumstances.

To exercise these rights, please contact us at contact@mentor.sh.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy regularly for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@mentor.sh.

By using our Services, you acknowledge that you have read and agree to this Privacy Policy.